SUPPORT
Frequently Asked Questions
Everything you need to know about our websites, automations, and pricing.
What is missed call SMS for tradespeople?expand_more
Missed call SMS is an automated text sent within about 60 seconds of a missed call so the caller knows you saw it and can reply or wait for a callback — before they ring the next name on Google.
How much does a website for a trades business cost in the UK?expand_more
The core Website + TradesFlow system starts at £4,997 setup + £299/mo. Automation add-ons are priced separately, from missed-call SMS at £297 setup + £49/mo through to larger lead recovery and ops packs.
Can I add automations without rebuilding everything?expand_more
Usually, yes. We can scope retrofit work, but our recommended path is Website + TradesFlow first so calls, forms, quotes, jobs, and follow-ups have a clean workflow behind them. See /pricing/#automation-addons.
Does call tracking work for small trades businesses?expand_more
Yes. Unique numbers per source (van, Google, website, directory) show which marketing actually drives calls so you can stop paying for channels that do not ring.
How long does setup take?expand_more
Most stacks go live within 7–10 working days once we have assets, access, and approved message templates. Missed-call SMS alone can often go live in a few days.
Do I need technical skills?expand_more
No. We configure the website, TradesFlow, and any agreed automations. You receive notifications on your phone and get a handover for the workflow.
What is your guarantee?expand_more
We revise the website and configured automations until you are happy with the build quality, or you do not pay the setup fee. That is a delivery promise — not a guaranteed number of leads or rankings.
Are you in a pilot phase?expand_more
Yes. We take a small number of UK trades builds at a time so setup stays founder-led and measurable. We do not invent client counts or revenue statistics on the site.